The owner and operator of the website www.etf.travel.com is ETF Travel d.o.o., Ulica javora 2, 10 255 Stupnički Obrež, Business premises: Karlovačka cesta 2E, 10 000 Zagreb, OIB: 11347132761, hereinafter referred to as ETF Travel.

By using this Website, you accept the General Terms of Use. Please read them carefully before using the Website.

1. Website Content
ETF Travel strives to ensure that the information published on the Website is accurate, up-to-date and useful. The content of the Website is for informational purposes and, unless expressly stated otherwise, does not constitute a binding offer to enter into a contract.
Information about travel, airline tickets, accommodation, transfers, charter flights, business travel and other services may change depending on availability, the terms and conditions of service providers, flight schedules, prices and other circumstances.
The specific terms and conditions of an individual service, including price, availability, deadlines, booking, cancellation and amendment conditions, are defined by the offer, booking, contract and/or other relevant document provided by ETF Travel to the user.

2. Use of the Website
The Website is intended to provide users with information about the services and activities of ETF Travel. The user undertakes to use the Website in a lawful manner and in accordance with these General Terms of Use.
The following is not permitted:
– using the Website in a manner that may compromise its functioning or availability;
– attempting to gain unauthorized access to systems, data or content that is not publicly available;
– using the content of the Website for purposes contrary to applicable regulations;
– unauthorized reproduction, distribution or commercial use of the content of the Website;
– undertaking other actions that could cause harm to ETF Travel, its partners or other users.

3. Airline and Travel Services
The information published on the Website does not automatically constitute confirmation of the availability of a particular service. The availability of airline tickets, accommodation, transfers, charter flights and other services depends on the terms and conditions of the relevant service provider and is confirmed only after the booking has been completed and confirmed.
When ETF Travel acts as an intermediary in the provision of a particular service, the specific terms and conditions of the service provider may also apply to such service, including the terms and conditions of the airline, accommodation facility, carrier or other partner.
For package tours and other travel services, the applicable regulations of the Republic of Croatia and the specific terms and conditions provided to the user before the conclusion of the contract shall apply.

4. Accuracy of Information
ETF Travel makes reasonable efforts to ensure that the information on the Website is accurate and up-to-date. Nevertheless, unintentional errors, technical difficulties, changes in prices, schedules, availability or other information may occur. ETF Travel reserves the right to modify, supplement or remove content from the Website without prior notice.

5. Copyright and Intellectual Property
The entire content of the Website, including texts, photographs, graphic solutions, logos, trademarks, video content, design, structure and other elements, is protected by copyright and other intellectual property rights. Unless expressly permitted by law or previously approved by ETF Travel, the content of the Website may not be reproduced, distributed, modified, publicly displayed, published or used for commercial purposes.
The name and trademark of ETF Travel, as well as other protected trademarks appearing on the Website, may be subject to intellectual property rights of their respective owners.

6. Photographs and Visual Content
Photographs and other visual materials published on the Website are used for informational and presentation purposes. Certain visual materials may depict destinations, aircraft, accommodation facilities or other content that is not directly owned by ETF Travel. Their use does not mean that ETF Travel claims ownership rights to such content.

7. Links to Other Websites
The Website may contain links to websites of third parties. ETF Travel has no control over the content, availability, privacy policies or practices of such websites and is not responsible for their content or the manner in which they handle user data. We recommend that users review the terms of use and privacy policies of such websites before using them.

8. Limitation of Liability
ETF Travel strives to ensure uninterrupted availability and proper functioning of the Website but does not guarantee that the Website will be available at all times or that it will be free of errors or technical difficulties.
ETF Travel shall not be liable for any damage that may arise due to the temporary unavailability of the Website, technical problems, errors or interruptions in operation, except in cases where such liability is prescribed by mandatory provisions of applicable law.
Nothing in these General Terms of Use limits the rights of users arising from mandatory provisions of applicable law.

9. Personal Data Protection
ETF Travel respects the privacy of users and processes personal data in accordance with applicable personal data protection regulations, including the General Data Protection Regulation (GDPR). Detailed information on the collection, use, storage and protection of personal data can be found in the Privacy Policy.

10. Cookies
The Website may use cookies and similar technologies to ensure the proper functioning of the Website, improve the user experience, analyze the use of the Website and, depending on the user’s settings, provide other functionalities. More information about the use of cookies and the options for managing cookie settings can be found in the Cookie Settings.

11. Amendments to the General Terms of Use
ETF Travel reserves the right to amend or supplement these General Terms of Use at any time. Amendments shall enter into force upon publication on the Website, unless another date is expressly specified for a particular amendment.

12. Governing Law
These General Terms of Use shall be governed by the laws of the Republic of Croatia, unless otherwise provided by mandatory provisions of law. For all matters not regulated by these General Terms of Use, the applicable regulations of the Republic of Croatia shall apply.

13. Contact
For any questions related to the use of the Website, you may contact us:

ETF Travel d.o.o.
Karlovačka cesta 2e
10 000 Zagreb
Phone: +385 91 4105 529
info@etf.travel

Do you have additional questions? Contact us by filling out the contact form.

Last amended: 15 September 2026